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Return Policy

Shipping Policy

Huha

Huha Help Center

Can I cancel an order once it has been placed?

Can I edit or change my order once it has been placed?

I received my order but I am missing an item.

What should I do if there is an issue with an item from my order?

What if I received a faulty item?

Can I have an invoice for my order?

Can I change my address on an order once it has been placed?

My order is marked as delivered, but I can't find my package.

Can I use more than one discount code?

Orders

What is your Return Policy?

Can I exchange my item?

What items are not eligible for return?

How do I initiate a return?

When will I receive my store credit?

What fabric are Mineral Undies made of?

Why zinc oxide?

How long does the zinc last for?

How should I wash my Mineral Undies?

Do you make leakproof or period undies?

Style Comparison: Cheeky vs. Bikini

Style Comparison: Thongs

Style Comparison: Brief vs. Boxer

How can I determine the correct underwear size for me?

Are there any product care recommendations to ensure longevity?

Product Questions

What are Huha Rewards?

What is a Mixed Bundle Builder

How do I access my store credit or use a gift card for purchases?

Can I get a discount code?

What if the item I want is out of stock?

Shopping with Huha

What steps should I take if my order has not arrived or is delayed?

My package was shipped but the tracking has not been updated, what does this mean?

How can I track my order once it is shipped?

I made a mistake and used the wrong shipping address. Can I update it?

What is your shipping policy?

Shipping Questions

Common questions about our fabric and underwear styles, including style comparisons.

Common questions we receive about shopping with Huha.

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Categories

Orders

Return Policy

Product Questions

Shopping with Huha

Shipping Questions