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Return Policy

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What is Huha's Return Policy on Undies?

We accept exchanges or issue credit notes on unworn, unopened undies within 20 days of your order being delivered. As intimates standards go, we do not offer refunds. Because of the nature of our products, we cannot offer exchanges on any product tha

What is Huha's Return Policy on Bras?

We recommend measuring and matching your size to our size chart before ordering your bra. We allow you to try on the bralette once when it arrives and if you wish to exchange, please return it to us in the original packaging and condition you receive

Can I exchange my item?

Yes, we accept exchanges or issue credit notes on unworn, unopened undies within 20 days of your order being delivered.

How do I start an exchange?

To start the process of an exchange, please go here. You will need your:. Please allow for 5-7 business days processing time after your items are marked delivered.

Can I exchange in person?

If you are based in Vancouver, Canada, it may be more convenient to exchange your items in person at our studio. We are located at:. FX Building1951 Glen Drive, Unit 147Vancouver, BC. Please first book a time for your in person exchange here.